Jim, thanks to you, your carpet installers and Integrity Installation for a job well done! We look fabulous!
Ross and his crew did a find job of installing the carpet tile and vinyl planking. They had a few challenges but I kept hearing that it wasn’t anything they hadn’t seen – so very nice and reassuring of them. What a fun group of gentlemen to have working in our building.
Neil and Charlie were amazing at working out what went where and how to take it all apart and move it. I really appreciate their tolerance for my running in and halting everything while I insisted that something be washed or an area be vacuumed before they put anything back. If they weren’t happy with me, they never let it show. True professionals.
Mary P. Crehore, Director – Avon Lake Public Library
Kilgore Carpet has been very responsive to the needs of our projects and our customers. They are timely and professional in their work.
Jim Lawler, President – Lawler Construction, LLC
I’m writing to let you know how impressed I am with the way in which you do business. Right from the start, your salesman was very straightforward and clearly answered all of our questions. He showed us a lot of samples, suggested a number of practical, money-saving options and left us with a very fair, no pressure, no obligation quote.
Your installers were friendly, polite and careful – clearly pros whose work was a lesson in old-fashioned craftsmanship – the kind you don’t see much of anymore. They took great pride in doing the job right, they were very neat and they cleaned up meticulously before they left.
From your initial, right-on-the-money estimate to the final post-installation follow up, our experience with your company greatly exceeded our expectations. Please feel free to contact me for a recommendation anytime.
Jon Loufman, Meteorologist, CBS Television, Salem Communications Radio
We have worked with Kilgore Carpet for several years now and found them to be a very knowledgeable and reliable source. They respond to our needs immediately with great customer service. Their installers work quickly and efficiently. This is a company you want to program into your phone for future needs.
Kevin Devine, General Manager of Buildings and Grounds – Cuyahoga County Board of Developmental Disabilities
The price was great, the service and craftsmanship were even better. Jim took the time to follow up each day while his guys were on the job. They were extremely courteous and diligent. I’ve used Kilgore carpet 3 times over the years and have no reason to use anyone else.
Joe Drapcho, Homeowner
Kilgore Carpet Co. has done a large amount of work for our company over the last few years. They have always provided prompt service and a quality product. Jim has gone above a beyond to accommodate us. We highly recommend Kilgore Carpet Co.
Renee Moell, Owner – Kiddie Kollege
Knowing Jim through our local Boy Scout Troop, we knew we would get quality workmanship, a fair price and top notch treatment. That is exactly what we received. We not only had quality carpeting recommended to us at a good price, but the installation was completed quickly and without flaw. To top it off, Kilgore Carpet used an installer that had installed carpeting in our home years before we knew Jim Kilgore. With the earlier installation, the installer had helped us work out a major quality issue with the previous supplier when they cut our carpeting incorrectly and tried to pass the blame, incorrectly, on us. The entire process with Kilgore Carpet Company was easy, timely and of top quality.
Dave & Patti Thum, Home Carpeting
We have used Kilgore Carpet for several jobs over the last 20 years and would highly recommend them.
Jim is very knowledgeable about the products and was able to guide us to the best product for our use.
Their installers are also very good-quick and the job always looked great!!
Karen Aston, Operations Manager – Self Service Mini Storage & Magical Farms
We used Kilgore Carpet for two projects and highly recommend this company. The estimation process was quick, the work was completed on schedule and on budget. The installers were very professional and took great care to make sure everything was cleaned up and put back in place when they were finished. We found that the product itself was of very high quality and could not be more pleased with the result.
Paul Guay, Territory Manager – Heartland
I have known and have worked with Jim Kilgore for many years. I met Jim when I worked for Lakewood Schools. When I left Lakewood and came to Sheffield I continued my relationship with The Kilgore Carpet Co. Why? Because they are a reputable company that still believes in a quality product, that has excellent installers that have been with the company for many years. And Jim Kilgore stands behind his product and installation 100%
I have had them install in my own home, and would recommend them for commercial and residential work.
John Brich, Assistant Business Manager – Company: Sheffield, Sheffield Lake City Schools
The best word to sum up our experience with Kilgore Carpet is trust. We can always trust their recommendations, their commitment to quality workmanship and most importantly their word. It is hard to find people that you can trust anymore; they are truly the exception and we value our personal and business relationship.
Brian Roach, Marketing Director- Ohio Restoration Solutions
This past November 2014, the Avon Lake American Legion hired Kilgore Carpet Co. to recarpet our Main Hall, which is primarily used for receptions, gatherings & banquets, holding around 300 people. We also had them recommend a resilient tile for our food service area. Both the tile and carpet compliment each other well and we are delighted – not only does the job look great, it also met our budget!
Wayne Sherwin, Commander, A.L. American Legion Post 211
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